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Journalist Tested | IT Free | Saves Time and Money | FAQs With hundreds of companies and organizations using the PR Newswire MediaRoom, we have had an opportunity to answer a variety of questions about the service. Here are some of the more prescient. Does the MediaRoom look like my company Web site?
Yes - the extent to which your MediaRoom matches your company Website is based on which product level you select. Strategist and Communicator levels include a complete design match to your existing company Web site. Lower levels include logo, banner, and color matches to fit in with your company branding standards. Are international languages supported?
Yes - MediaRoom is UTF-8 compliant and can display any language. The content is simply loaded into the content management system in the language you want it to display in. Many clients put different navigation sections in their MediaRooms to handle PR content in different languages. Some clients simply upload translated news releases as separate documents within specified news categories. Some of our clients build entirely separate MediaRooms for each international audience. How you use the MediaRoom for your international audience is flexible based on your needs. What if I decide down the road to turn it off?
The PR Newswire MediaRoom has a one-year, renewable contract. Should you decide to use another vendor or build the site internally at some point, we would simply turn off the service and you can download any content out of the MediaRoom that you want to take with you. What type of support is offered?
Like all PR Newswire services, MediaRoom is supported by a dedicated team.
What if my IT group has questions I can't answer?
We've worked with hundreds of companies of all shapes and sizes in implementing this award-winning service. Since the only "integration" with your main Web site is a navigation link, there is rarely a technical roadblock of any kind. If you have technical questions that cannot be answered by your PR Newswire account manager, we can always find an answer - just contact us and we'd be happy to talk directly with your IT team. Is my information secure?
Yes - PR Newswire's MediaRoom has security at several levels, including facility, servers, and databases. Logins are all SSL encrypted and there is no merge of client data with other clients within the system. How is the site hosted?
The site is hosted by PR Newswire with an infrastructure that includes:
All contribute to a state-of-the-art hosting environment. Why can't I just build a MediaRoom myself?
You could. The question you have to ask yourself is "why haven't you?" In every organization there are busy people who are prioritizing their tasks. The IT / Web team has their job to do...communications has their job to do. These priorities don't always sync up. More and more these days, business units or departments within a company are comfortable outsourcing simple tasks. Think of MediaRoom in that way. You're not re-inventing the wheel. You're not re-doing your entire Web site. You are simply taking some of the daily, time-consuming tasks such as news releases and notifications, and you're automating them. The other reason for us to build, host and maintain your MediaRoom separately from your main Web site is that we can update and upgrade it for you. We do ongoing research with media audiences about our online MediaRooms and we make improvements accordingly. You don't have to try to keep up with the technology advances because we're looking out for you. And finally...because you'll spend less time, less money, and less headache if you let us do it for you. How long does it take to set up?
It can take as little as a week to get your site up and ready for journalists. Timeframes are dependent on the type of design set-up necessary and the amount of time it takes for you to populate the site with content. A typical site is live within 4-6 weeks. How much does it cost?
Because we know our clients have different budgets and needs, we developed different levels of the MediaRoom product to fit every price range. All products are priced as an annual subscription fee - there are never any per user fees so you can involve as many as your team members as needed to keep your site up to date. Please contact your PR Newswire account manager or contact 1.888.776.0942 or email the MediaRoom team so that we may evaluate your specific needs and recommend the appropriate solution. |
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